Our Privacy Promise
Minimal Data Collection
Only essential login information
No Data Selling
We never sell your information
No Call Recording
Calls are never stored or monitored
Essential Cookies Only
Authentication cookies only
1. Introduction
Welcome to Roomz.Live. We are a privacy-focused video conferencing platform committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.
By using Roomz.Live, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information for Authentication
We collect only the minimum information necessary for you to create an account and use our services:
- Email address - Required for account creation and authentication
- Name - To identify you in video calls and display to other participants
- Password - Securely hashed and stored for account security (if using email signup)
- Profile picture (optional) - If you choose to upload one or use Google authentication
2.2 Information We DO NOT Collect
Unlike many platforms, we explicitly do NOT collect:
- Video or audio recordings of your calls
- Call transcripts or content
- Behavioral tracking data
- Third-party advertising cookies
- Analytics cookies
- Location data beyond general region for server routing
- Device fingerprinting information
3. How We Use Your Information
We use your personal information solely for the following purposes:
- Authentication - To verify your identity and allow you to access your account
- Service Provision - To enable you to create and join video call rooms
- Display Identity - To show your name to other participants in video calls
- Room Management - To associate rooms you create with your account
- Security - To prevent fraud, abuse, and unauthorized access
- Essential Communications - To send critical service updates (account security, service changes)
We do NOT use your information for: marketing, advertising, profiling, selling to third parties, or any purpose beyond essential service operation.
4. Cookies and Tracking Technologies
Roomz.Live uses cookies exclusively for essential authentication purposes. We do not use tracking cookies, advertising cookies, or analytics cookies.
4.1 Authentication Cookies
We use the following essential cookies:
- Session Cookie - Maintains your login state across pages (expires when you close your browser or log out)
- Authentication Token - Securely stores your session credentials
- CSRF Token - Protects against cross-site request forgery attacks
These cookies are strictly necessary for the service to function and cannot be disabled without preventing you from using the platform.
4.2 No Third-Party Cookies
We do not allow third-party cookies on our platform. When you use Google Sign-In, Google may set cookies according to their own privacy policy during the authentication process, but we do not integrate any third-party tracking or advertising services.
5. Video and Audio Data
We do not record, store, or monitor your video calls. All video and audio communications are:
- Real-time only - Transmitted directly between participants using WebRTC technology
- Encrypted end-to-end - Protected with DTLS-SRTP encryption
- Temporary - Data exists only during the active call
- Not logged - No content is captured, recorded, or analyzed
- Not accessible - Roomz.Live staff cannot access call content
When a call ends, all audio and video data is immediately discarded. Nothing is retained on our servers.
6. Data Storage and Security
6.1 Data Storage
Your account information is stored securely in our database with the following protections:
- Passwords are hashed using industry-standard bcrypt algorithm
- Data is stored on secure servers with encryption at rest
- Access to databases is restricted to essential personnel only
- Regular security audits and updates are performed
6.2 Data Retention
We retain your account information only as long as your account is active. You may delete your account at any time, which will permanently remove your personal information from our systems within 30 days.
6.3 Security Measures
We implement comprehensive security measures including encryption, secure authentication, regular security assessments, and adherence to industry best practices to protect your data.
7. Data Sharing and Disclosure
7.1 We Do Not Sell Your Data
We never sell, rent, or trade your personal information to third parties for any purpose. Your privacy is not for sale.
7.2 Limited Sharing
We only share your information in the following limited circumstances:
- With other participants - Your name and profile picture are visible to others in video calls you join
- Service providers - Essential infrastructure providers (hosting, database) who are contractually bound to protect your data
- Legal requirements - If required by law, court order, or legal process
- Safety and security - To protect against fraud, abuse, or security threats
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access - Request a copy of the personal data we hold about you
- Correction - Update or correct your account information at any time
- Deletion - Delete your account and all associated personal data
- Portability - Request your data in a portable format
- Objection - Object to certain processing of your data
To exercise any of these rights, you can manage your account through your profile settings or contact us directly at the email provided below.
9. Children's Privacy
Roomz.Live is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will delete such information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@roomz.live
Website: https://roomz.live
13. Compliance
Roomz.Live is committed to complying with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for California residents. If you are located in these regions, you have additional rights as specified by these laws.